Maideo

Home-services SaaS with voice AI recruiting.

The problem

Personal-services management runs at national scale: a field workforce that must be staffed reliably every day. Recruiting and matching caregivers alone consume enormous operations time — the human infrastructure is the bottleneck.

Architecture

1. 1Voice agent — Candidate pre-qualification by phone· Claude Sonnet 4.6 · ElevenLabs
2. 2Recruitment scoring — Automatic candidate ranking· claude-agent-sdk
3. 3Smart matching — Caregiver ↔ client fit· MongoDB Atlas $vectorSearch
4. 4Realtime ops — Messaging + automated scheduling· Socket.io · PWA
5. 5Support assistant — Conversational help in-app· Claude

~700 ms

voice latency

29+

languages

Field ops

→ SaaS platform

24/7

voice reception

What we built

• Employee & client mobile apps
• Operations software
• Real-time messaging & automated scheduling
• Voice pre-qualification agent
• Automatic recruitment scoring
• Caregiver ↔ client matching
• Conversational support assistant